Stray Kids [ATE] Album - Video Call Event

In cases of missing or damaged items in your delivery, additional shipping or exchanges are only possible if you submit photos and an unboxing video that verify the missing or damaged items within one week of the parcel delivery completion date. Please refer to the guidelines below for taking the unboxing video and photos, and then attach them through MAKESTAR's 1:1 Inquiry. - Video footage of all four sides (front, back, sides) of the box before unpacking - Video footage of the packaging condition after unpacking - Video footage showing all components *If seven days have passed since receipt of the product based on the order's shipping tracking information or if the video is not attached, exchange will not be possible. This policy applies even if proxy shipping service was used. *If you use a courier service other than the designated one for exchanges or returns, the package will be automatically returned to you.